Terms & Conditions

Last Updated: May 29, 2026

1. Acceptance of Terms

By accessing, browsing, or using the services provided by Design Pods (“Company”, “we”, “our”, or “us”), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These Terms apply to all visitors, clients, users, and individuals engaging with our digital platforms or services.

2. Services Provided

Design Pods provides digital technology, software development, AI automation, branding, marketing, and consulting services including but not limited to:

  • Artificial Intelligence (AI) Solutions & Automation
  • Web & Mobile Application Development
  • ERP & CRM System Development
  • E-Commerce Development
  • UI/UX Design Services
  • SEO, GEO, AEO & Digital Marketing Services
  • Internship, Training & Technical Consultation Programs

The scope, timelines, pricing, and deliverables of each project will be defined separately through quotations, proposals, or project agreements.

3. Project Approval & Commencement

A project will officially commence only after:

  • Approval of the project proposal or quotation
  • Confirmation of project requirements and scope
  • Receipt of the agreed advance payment

Any additional features, revisions, or modifications requested after approval may result in additional charges and revised delivery timelines.

4. Payment Terms

  • Payments must be completed according to the agreed milestone schedule.
  • Advance payments are non-refundable once work has commenced.
  • Delayed payments may result in temporary suspension of services or project delays.
  • Recurring services such as hosting, maintenance, subscriptions, or support must be renewed before expiration.

5. Intellectual Property

Ownership of final deliverables will transfer to the client only after full payment has been received. Until full settlement, all source files, designs, systems, codebases, and deliverables remain the property of Design Pods.

Design Pods retains ownership of proprietary frameworks, reusable modules, internal development systems, automation workflows, and pre-existing intellectual property unless otherwise agreed in writing.

Unless restricted through a signed Non-Disclosure Agreement (NDA), Design Pods reserves the right to showcase completed projects in portfolios, presentations, and marketing materials.

6. Third-Party Services

Certain projects may depend on third-party platforms, APIs, hosting providers, payment gateways, cloud services, or external software providers. Design Pods is not responsible for interruptions, pricing changes, outages, policy modifications, or limitations caused by such third-party services.

7. AI & Automation Disclaimer

AI-based systems and automation technologies are dependent on external data, algorithms, APIs, and evolving technologies. While we strive to provide reliable solutions, Design Pods does not guarantee uninterrupted functionality, absolute accuracy, or specific business outcomes from AI-generated results or automated systems.

8. Delivery Timelines

All delivery timelines provided are estimated based on the approved project scope. Delays may occur due to:

  • Late client feedback or approvals
  • Changes in project scope or requirements
  • Third-party technical issues or dependencies
  • Force majeure or circumstances beyond reasonable control

9. Support & Maintenance

Any complimentary support period will be clearly specified in the project agreement. After this period, additional maintenance, support, upgrades, or enhancements will be billed separately based on applicable service rates.

10. Confidentiality

Both parties agree to maintain the confidentiality of sensitive business information, technical documentation, project details, credentials, proprietary methods, and other confidential materials shared during the course of engagement.

11. Internship & Training Programs

  • Programs are intended solely for educational and skill development purposes.
  • Certificates will only be issued upon successful completion of program requirements.
  • Internship or placement opportunities are not guaranteed and depend on individual performance and business requirements.

12. Limitation of Liability

To the maximum extent permitted by law, Design Pods shall not be liable for any indirect, incidental, special, consequential, or business-related damages including loss of profits, loss of data, business interruption, or reputational loss arising from the use of our services or deliverables.

13. Termination of Services

We reserve the right to suspend or terminate services in cases involving payment default, misuse of services, illegal activities, violation of these Terms, or behavior that may negatively affect our operations or reputation.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of India or the United Arab Emirates (UAE), depending on the jurisdiction specified in the respective project agreement.

15. Contact Information

For any questions regarding these Terms & Conditions, you may contact us using the details below: